Andre was absolutely wonderful, and took great care of me. He got my car in right away after I blew a tire on the freeway, diagnosed the issue quickly on what happened, and showed me the cracks in the 3 remaining tires that would have also blown upon enough impact. I also added on a few more things while I was there like an oil change, new wipers, etc. He was super helpful and kind along the way, and I didn't feel at all like he was trying to give me an unfair price. He walked me through each item, and also explained carefully why he suggested the tires I ended up going with. I hope to come back to Future as my main auto shop, it's always so refreshing to get such great customer service especially in a field where so often that isn't the case!
Hello Emily! Thanks for leaving us a review. We are sorry about your incident and hope you can enjoy your car safely again now. Of course we value our customers safety so we appreciate you acknowledging our efforts to provide a transparent and easy-going service experience for you. We can't thank you enough for your kind feedback and hope to see you again in the future! You are always welcome at our shop if you need anything. Drive safe! All the best, Your Future Auto Service Family
- Future Auto Service