Burbank Auto Repair

1323 reviews
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5

Thank you, Amina, for the 5-stars!

- Future Auto Service
5

Haven’t had the pleasure of getting serviced here because I’m all the way in Georgia 😅but I was impressed with a word of mouth experience due to TIK Tok. How refreshing that hospitality is possible all the way In California 🫶🏿 I definitely will use this review as a reference point if I’m ever in the area.

Hi Brittany! Thank you for your kind words and for sharing your thoughts! We're thrilled to hear that our reputation has reached you all the way in Georgia. It's wonderful to know that our hospitality made an impression, even from afar. If you're ever in the area in the future, we'd be honored to assist you with any automotive needs. Safe travels, and we hope to see you someday! Your Future Auto Service Family

- Future Auto Service
5

You're amazing!!!!!!! That's all!! Thank you for being awesome!!!!

Hi Melissa! Thank you so much for your incredibly kind words! We're thrilled to know you're happy with our service. If you ever need anything, we're here for you. Have a fantastic day! Your Future Auto Service Family

- Future Auto Service
5

Hospitality ⭐️⭐️⭐️⭐️⭐️

Thank you, Angela, for the kind words!

- Future Auto Service
5

Excellent service.

Hi Nae! Thank you so much for your incredibly kind words! We're thrilled to know you're happy with our service. We appreciate you too! If you ever need anything, we're here for you. Have a fantastic day! Excellent service is what we strive for!

- Future Auto Service
5

Great service, very professional!

Thank you, NaeTasha! We appreciate your review! Have a fantastic day! Your Future Auto Service Family

- Future Auto Service
5

I found future two years ago in a car emergency and they have been my go to for all my car needs ever since. The entire team is kind, they are honest, fast, knowledgeable and courteous. I know I can trust them to give it to me straight and not rip me off while always doing a quality job. They have helped me with everything from maintenance, repairs and body work. I will not go anywhere else. Thank you to Tiko, Andre and the whole team!

5

Great place. Very friendly and knowledgeable. I’ve already recommended friends and coworkers.

1

Very incompetent service came in at 8 am for an a c service did not get to it till 9:30 when the workers finally came in l am not going back ever again

Hi Abe Lincon, Thank you for your feedback. We're sorry to hear about your experience and apologize for the delay in servicing your AC. We strive to provide timely and efficient service to all our customers, and it seems we fell short in this instance. Your feedback is important to us, and we will address this issue with our team to ensure it does not happen again. We value your business and hope you might reconsider giving us another chance in the future to provide you with the service you deserve. All the best, Your Future Auto Service Family

- Future Auto Service
1

Came in for an oil change and was there for over 2.5 hours. The tech informed me they needed to get a different oil drain plug, so I was happy to wait. But once the part arrived, there was no urgency from the staff to work on my car. They assured me the team was working on it, but I looked out the window and saw them all chatting together in the parking lot/checking out new vehicles that just arrived while my car sat unattended. The receptionist told them to get to work on my car, but once it was "ready," it was the same deal. I went outside and the tech ran from my car, saying he'd be right back. After a few minutes, I saw him in an adjacent bay chatting and laughing with his coworker. I understand there's downtime in any job, but felt very disrespectful of my time for them to actively avoid working on my vehicle while they know I'm there waiting. Wouldn't waste the time here again.

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