Burbank Auto Repair

1715 reviews
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5

The fuel pump went out on our Ford Escape, we had AAA tow it to Future Auto Service on a Friday evening, we received a phone call firat thing Saturday morning to discuss the issues. They had many cars in front of ours and since we were in no rush agreed to diagnose on Monday. Received a call amd quote by 12 pm. stopped by and spoke with the office manager about the bill, they offered some discounts to help reduce the cost. Our vehicle was ready by 4 pm. Same day of diagnosis. They were great with communication and efficient with repair time. Strongly recommend.

5

Amazing services with knowledge and know how. I have been working with Mike and I couldn’t be happier. We started with just oil change in my one vehicle to 3 vehicles for any services needed.

5

Mike is great they took care of me really quickly. Great price. Thank you

1

I had my car done here recently. They quoted me for a job that took them 20 hours to complete (according to their 207/hour labor rate). I went in with my BMW for a valve cover repair. They diagnosed that my car also needed more repairs that required the valve cover removal anyway. I was instead charged what is essentially double the labor. I contacted other shops regarding how long this job takes (assuming parts are on hand). I got as low as 5 hours to as high as 10 hours. This is nowhere near the 20 hours they charged me. I do not doubt the quality of the work that they do, how clean and great their facility is, how swiftly they did the work, and how knowledgeable they are. I appreciate them doing extra stuff for me. However, their labor quote for my job was egregious.

5

Bought a car in Burbank and was going to drive back to Seattle, but noticed some issues with the car the Friday I was set to leave. Future got me in that hour, were able to get parts and fix the car in a couple hours. Went above and beyond every step of the way, didn’t try upselling anything. 10/10 experience, would recommend them to anyone.

Thank you so much for the incredible 5-star review! We truly appreciate you taking the time to share your experience. We know discovering an issue with your vehicle right before a long drive back to Seattle must have been stressful, so we're glad our team could get you in right away, source the necessary parts, and get you safely back on the road. Providing honest recommendations without unnecessary upselling is something we take great pride in, and we're thrilled to hear that stood out during your visit. Your 10 out of 10 recommendation means the world to us. Thank you for trusting Future Auto Service when you needed us most. We hope you had a safe trip home, and if you're ever back in Burbank, we'll be here whenever you need us.

- Future Auto Service
5

Great experience at Future Auto Service! They were fast, professional, and honest. My oil change was done quickly, the pricing was fair, and there was no pressure to buy extra services. Highly recommend!

Hi Artur, Thank you so much for the wonderful 5-star review, Artur. We truly appreciate your kind words and support. We're thrilled to hear you had a great experience with our team. Providing fast, professional, and honest service is what we strive for every day. We're glad your oil change was completed quickly, that you found our pricing fair, and that you appreciated our no-pressure approach. We believe our customers should always receive straightforward recommendations and only the services they truly need. Thank you for trusting Future Auto Service with your vehicle and for your recommendation. We look forward to seeing you again for your next visit!

- Future Auto Service
5

Very professional and fast, fixed my AC for the summer

Thank you so much for the wonderful 5-star review, Art. We truly appreciate your kind words and support. We're so glad we could get your A/C repaired quickly and have you back on the road with a cool, comfortable ride for the summer. Providing fast, professional service without compromising on quality is what our team strives for every day. Thank you for trusting Future Auto Service with your vehicle. We truly appreciate your recommendation and look forward to helping you with all your future automotive needs. Safe driving!

- Future Auto Service
5

Thank you, Jessica, for the 5-stars!

- Future Auto Service
5

First time customer. Totally satisfied. Pristine facility. Professional and caring customer service. Exceeds Auto Club contract standards. Fair pricing. Quality mechanic services. I will return.

Thank you so much for the wonderful 5-star review, Chuck. We truly appreciate you taking the time to share your experience. We are honored that you chose Future Auto Service for your first visit, and we're thrilled to hear we exceeded your expectations. Providing a clean, welcoming facility, professional customer service, fair pricing, and quality repairs is exactly what we strive for every day. Your recognition of our team's commitment to excellence means a great deal to us. Thank you for trusting us with your vehicle. We truly appreciate your support and look forward to welcoming you back whenever you need us. Safe travels!

- Future Auto Service
5

Classiest mechanic shop around. Clean and cozy with cool staff.

Thank you so much for the wonderful 5-star review. We truly appreciate your kind words and support. Hearing that you consider us the classiest mechanic shop around is an incredible compliment. We take pride in creating a clean, comfortable environment and providing a welcoming experience from the moment our customers walk through the door. Thank you for recognizing our team as well. We truly appreciate your trust in Future Auto Service and look forward to helping you with your vehicle whenever you need us.

- Future Auto Service
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