Burbank Auto Repair

Was visiting mom for the rainy weekend coming up from OC. Needed emergency engine service due to misfires: was lucky didn’t break down on the 5! Didn’t know any trustable mechanics in the Burbank area, but after some research with my brother, we agreed on Future as the closest reliable first option. At first we were somewhat concerned that they primarily deal with luxury cars, but it turned out that I got exemplary customer service at a very reasonable price with more than a few first timer extras to boot! Andre was very patient and communicative with all my concerns. Overall his team Ashley (greeter) and Jose (Mechanic) made me feel very comfortable with their quality of service. I found them to be attentive and willing to go the extra mile to help me. Would definitely recommend Future to anyone with a car issue in the Burbank area.

They removed, repaired and repainted my drivers side mirror. It looks perfect. Great communication about estimate, scheduling and updates. They are both personal and professional. I had a great experience with these guys.

Maria said this business is very good and professional.

Andre was absolutely wonderful, and took great care of me. He got my car in right away after I blew a tire on the freeway, diagnosed the issue quickly on what happened, and showed me the cracks in the 3 remaining tires that would have also blown upon enough impact. I also added on a few more things while I was there like an oil change, new wipers, etc. He was super helpful and kind along the way, and I didn't feel at all like he was trying to give me an unfair price. He walked me through each item, and also explained carefully why he suggested the tires I ended up going with. I hope to come back to Future as my main auto shop, it's always so refreshing to get such great customer service especially in a field where so often that isn't the case!

Andre was absolutely wonderful, and took great care of me. He got my car in right away after I blew a tire on the freeway, diagnosed the issue quickly on what happened, and showed me the cracks in the 3 remaining tires that would have also blown upon enough impact. I also added on a few more things while I was there like an oil change, new wipers, etc. He was super helpful and kind along the way, and I didn't feel at all like he was trying to give me an unfair price. He walked me through each item, and also explained carefully why he suggested the tires I ended up going with. I hope to come back to Future as my main auto shop, it's always so refreshing to get such great customer service especially in a field where so often that isn't the case! Can't recommend this place enough. They took a very stressful situation for me and made it super easy to deal with. Really great experience here!

Everyone was so nice and professional, but they also seemed to enjoy being nice. That's rare. Car was repaired in a timely manner, and expectations were managed. And the price was below what I was quoted. I feel like I found an unicorn.

Professional Service. Excellent Communication. Quick and Quality turnaround. High Recommend.

5 Star Service. Excellent Communication. Highly Recommend.

Future auto service providers Excellent customer service, Bar none! I was greeted with a smile and offered something drink. They had a nice waiting room with wi-fi to wait in. They are honest, they clearly explained the work to be done and why it needed to be done and they have fair pricing. My car needed to stay over night and I was provided a loaner car to use. I live close by and didn’t know if I would be able to pick up my car the next day so they brought my car to me and picked up theirs. I honestly can’t say enough good things about them. I will definitely being go back to them again when needed.

Excellent service Tiko has a great attitude makes you feel welcomed and makes sure to give you all the details when explaining the work that needs to be done on your vehicle.