5

Got me in and out quickly. Had a sense before I came of what the problem was, and took care of it. Always competent, friendly and kind. You feelnyou can trust these people.

5

Nothing but good vibes…the team members who work here are, friendly, cordial, sociable and knowledgeable about issues you may have with your car make, model and type. I had an issue with getting into my car and needed help with my door and trunk lock on the same day. I came in about 5 minutes after opening. They were able to tell me what the problem was, set a time later that day for me to get my vehicle and quote me a reasonable price. This shop has a very different vibe from most of the car shops I’ve been too; staff is motivated to help and despite the rain (there was a flash flood warning that day) they sent a car to take me back to the shop once we settled on a time for repair completion and created a positive atmosphere and environment. Overall, 5 stars for the experience

Hello there, Thank you for stopping by despite the heavy rain! We truly appreciate your detailed feedback on your experience with us, our team is happy to hear about the good vibes at our shop as we work hard to provide just that for our customers. You are always welcome at our service center if you need anything. Thank you so much and drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
5

Best place in burbank

Hello Maria! Thanks for that compliment, it really means a lot to our team as we work hard to provide the best customer service and quality in Burbank. You are always welcome at our service center if you need anything. Drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
5

No drama was made, I dropped the car off, they diagnosed the problems, they communicated, I approved and they did the work. There was no upsell, no drama, no stress. We did the repairs that were necessary, and the left the ones that weren't and every step of the way the team were communicative and kind. Very helpful, and I will be returning here from now on.

5

Andre was very helpful and made the whole experience a great one. I had originally come in with some issues that a different mechanic had brought up and I needed a second opinion. I learned that Future Auto Service was part of CarMax's MaxCare authorized repair shops and since I have the warranty coverage I decided to come by. Andre and the team had gone over it and verified that the original issue was actually perfectly fine and instead found another problem with the car that they fully examined and made sure that everything was working fine. All in all, it was a great experience and I will return for future maintenance and repairs.

Hey there Art, Thanks for trusting us with your vehicle and sharing your experience with us. We were glad to help you out and truly appreciate your five-star rating. If you ever are in need of maintenance or repairs in the future, please don't hesitate to reach out! We are always here for you. All the best, Your Future Auto Service Family

- Future Auto Service
5

Andre was very helpful and made the whole experience a great one. I had originally come in with some issues that a different mechanic had brought up and I needed a second opinion. I learned that Future Auto Service was part of CarMax's MaxCare authorized repair shops and since I have the warranty coverage I decided to come by. Andre and the team had gone over it and verified that the original issue was actually perfectly fine and instead found another problem with the car that they fully examined and made sure that everything was working fine. All in all, it was a great experience and I will return for future maintenance and repairs.

4

Professional courteous friendly and very helpful. My car needed to stay for an extended period of time and they helped me arrange a very inexpensive rental car. Everything runs perfectly every time I bring my car in. Been using them for over 3 years now.

5

Andre was very helpful and made the whole experience a great one. I had originally come in with some issues that a different mechanic had brought up and I needed a second opinion. I learned that Future Auto Service was part of CarMax's MaxCare authorized repair shops and since I have the warranty coverage I decided to come by. Andre and the team had gone over it and verified that the original issue was actually perfectly fine and instead found another problem with the car that they fully examined and made sure that everything was working fine. All in all, it was a great experience and I will return for future maintenance and repairs.

5

Andre has been AMAZING and above and beyond to help me! I am very grateful for his help and kindness! Do not hesitate one second to go there!

5

The service here is unmatched! The issue with my car took more than a day to diagnose, but Andre kept me well-informed throughout the whole process, so I didn't feel like I was waiting that long. Everyone here is so friendly and the prices are reasonable. Highly recommend.