Chalard is so smart he knows exactly what is wrong with you car every single time. I've gone to him after having other places tell me that it's one thing that needs fixed and he always proves them wrong! Why would I go elsewhere you say if he's so good? Time and convenience. I live in Hollywood and he is in Burbank. It's not always easy to get a ride over to him and then he does take a little time to work on your car so you have to be willing to be without your wheels for a couple days-depending on what the issue is. However, it's totally worth it as he has the most competitive pricing, he will never steer you wrong, he only fixes what needs fixed and never overcharges you for unwanted things. He is a rockstar in my book and I LOVE HIM! I really do, I wish he were a dentist or a hairstylest too because I trust him so much! One thing though, he is Asian and kinda hard to understand sometimes so don't freak out if you don't get what he's saying, just trust that he will do the right thing. Also, when you call, a lot of times the phone is not picked up and you have to call back but it's only because he's working his butt off so he can get your wheels back to you so you can make it to those auditions all over the city! If you're tight on cash and even if you're not, he is the best deal around and the most competent!