Burbank Auto Repair

I brought my very old car in because when I would step on the brake while at a light my engine temperature would climb to near over heating temperatures. Being recently unemployed I was fearful I was also going to start racking up credit card debt to repair my car. I explained my situation to the nice gentleman at Future Auto Service and they were very sympathetic. I left my keys and hoped for the best. I received a phone call less than 24 hours later stating after checking out everything I only needed a new radiator cap. They also cleaned up a mess that was causing my temperature gauge to not work properly and in the end instead of taking advantage which they could have easily done my total cost for their diagnostic and repair was barely the cost of a nice lunch. But that isn't the most important part. Upon inspecting my car up on the rack they noticed that my front tire on the inside where you wouldn't notice it without having the car up in the air was shredded down to the metal. Which means one or two good potholes and it would have popped. And before you say aha that's how they got you, they didn't try to sell me a new tire. They understood money was tight and recommended that I could buy a good used one for probably $30 from one of the vendors across the street and I should do so immediately before getting into trouble. Now I don't know what sort of laws or ethical codes mechanics have to follow in California I'm sure there aren't any but this is something they didn't have to tell me about nor as I said when they did tell me they didn't try to sell me a new tire. This is called compassion towards another human beings plight. You don't get that at most places especially in Los Angeles. So if you have something wrong with your car take it to Future Auto Service and be honest with whoever assists you. You won't be disappointed.

Great customer service. As always, Rafo was professional, courteous, and knowledgeable. Nice waiting area where you can enjoy your coffee while your car I being serviced. I highly recommend this place.

My friend recommended this place to me after I was hearing some noises when I made hard turns with my car. I took it in, and they found the problem right away- steering belt needed to be replaced. Fair price and really nice to deal with. I'll be coming here again since it's close to my apartment when I have problems.

Malki said that all of his experiences with this business have been positive.

Roxanne said the service was quick.

HIGHLY RECOMMEND FUTURE AUTO SERVICE! Brought in my Audi for a check engine light related to wiring/ connector that I diagnosed and had a general idea of what the repair entailed. These guys were very knowledgeable of German cars and what the general issue was, they were flexible to take my car in right before they closed, and even offered me a ride back home. They called me the next morning with the estimate and had my car out of the shop the following day. They were very fair on pricing and finished my car in a short period of time so I only had to pay for the rental car for just one day! Also their shop is secured with the fence, looks very clean, modern, and well maintained as opposed to many unsecured, old, dirty, and dingy looking shops around. Excellent experience. I will be coming back.

The starter in my 2000 Toyota 4Runner has been working intermittently and gotten progressively worse over the weekend. I did not want to take it to the dealership as I knew it would be a long wait to get an appointment and ultimately be an expensive repair bill. I have visited this garage several years ago when Mr. Charlard was the owner (great service back then) and decided to go back for this repair. I stopped in late Monday afternoon - Carlos was very welcoming and gave me a fair estimate for the work needed. He got me in first thing the next morning and they did an amazing job replacing my starter - quality work and quick turnaround. I was able to pick up my 4Runner in about 2 hours after dropping it off. The price was very affordable and within my budget. I will definitely be coming back here for any future work and I have no hesitation in recommending them. Thanks again!

Even having to come back for more work next week, I still love this shop. They always keep me up-to-date with the repairs, their prices are about medium and my car has never run smoother. Very clean and friendly shop.

The starter in my 2000 Toyota 4Runner has been working intermittently and gotten progressively worse over the weekend. I did not want to take it to the dealership as I knew it would be a long wait to get an appointment and ultimately be an expensive repair bill. I have visited this garage several years ago when Mr. Charlard was the owner (great service back then) and decided to go back for this repair. I stopped in late Monday afternoon - Carlos was very welcoming and gave me a fair estimate for the work needed. He got me in first thing the next morning and they did an amazing job replacing my starter - quality work and quick turnaround. I was able to pick up my 4Runner in about 2 hours after dropping it off. The price was very affordable and within my budget. I will definitely be coming back here for any future work and I have no hesitation in recommending them. Thanks again!

I always take my car here for service and they do a great job with oil changes, tire rotations, checking fluids, and keeping the car on the road. Best price i have found for service. Recently I had to replace the passenger window in my car, and they were significantly cheaper than anyone I could find. Replaced it within 3 hours and even cleaned the broken glass out of the car!! Highly recommend. They are trustworthy and do a great job.