I brought my very old car in because when I would step on the brake while at a light my engine temperature would climb to near over heating temperatures. Being recently unemployed I was fearful I was also going to start racking up credit card debt to repair my car. I explained my situation so the nice gentleman at Future Auto Service and they were very sympathetic. I left my keys and hoped for the best. I received a phone call less than 24 hours later stating after checking out everything I only needed a new radiator cap. They also cleaned up a mess that was causing my temperature gauge to not work properly and in the end instead of taking advantage which they could have easily done my total cost for their diagnostic and repair was barely the cost of a nice lunch. But that isn't the most important part. Upon inspecting my car up on the rack they noticed that my front tire on the inside where you wouldn't notice it without having the car up in the air was shredded down to the metal. Which means one or two good potholes and it would have popped. And before you say aha that's how they got you, they didn't try to sell me a new tire. They understood money was tight and recommended that I could buy a good used one for probably $30 from one of the vendors across the street and I should do so immediately before getting into trouble. Now I don't know what sort of laws or ethical codes mechanics have to follow in California I'm sure there aren't any but this is something they didn't have to tell me about nor as I said when they did tell me they didn't try to sell me a new tire. This is called compassion towards another human beings plight. You don't get that at most places especially in Los Angeles. So if you have something wrong with your car take it to Future Auto Service and be honest with whoever assists you. You won't be disappointed.
I brought my very old car in because when I would step on the break while at a light my engine temperature would climb to near over heating temperatures. Being recently unemployed I was fearful I was also going to start racking up credit card debt to repair my car. I explained my situation so the nice gentleman at Future Auto Service and they were very sympathetic. I left my keys and hoped for the best. I received a phone call less than 24 hours later stating after checking out everything I only needed a new radiator cap. They also cleaned up a mess that was causing my temperature gauge to not work properly and in the end instead of taking advantage which they could have easily done my total cost for their diagnostic and repair was barely the cost of a nice lunch. But that isn't the most important part. Upon inspecting my car up on the rack they noticed that my front tire on the inside where you wouldn't notice it without having the car up in the air was shredded down to the metal. Which means one or two good potholes and it would have popped. And before you say aha that's how they got you, they didn't try to sell me a new tire. They understood money was tight and recommended that I could buy a good used one for probably $30 from one of the vendors across the street and I should do so immediately before getting into trouble. Now I don't know what sort of laws or ethical codes mechanics have to follow in California I'm sure there aren't any but this is something they didn't have to tell me about nor as I said when they did tell me they didn't try to sell me a new tire. This is called compassion towards another human beings plight. You don't get that at most places especially in Los Angeles. So if you have something wrong with your car take it to Future Auto Service and be honest with whoever assists you. You won't be disappointed.
Excellent service, reasonable price and trustworthy - Can't get any better than that.
John said the staff worked with him on the price of the tires.
Andy said the business was very quick, easy and had good service. He stated that everything went very smoothly.
Aps sensor behind my wheel was broken off which threw multiple lights on the dash but the guys at future auto service quickly diagnosed the issue and got the part on order and it was done by the next morning. Also great price on oil changes/regular maintenance vs a dealership. If your car doesn't still have free service from its dealership save yourself the hassle and go to future. Might as well get a good experience and honest service if you're gonna pay for it right? (dealerships suck). Definitely will be back in the "future"
This was the 3rd shop I came too. Last two shop that I went to gave me a quote to replace a A/C clutch switch for $300 or more because of the difficulty. Came to Future Auto, they looked at it said $100 and about an hour of labor time. A little over 35 minutes after starting the part was replaced and got it done. Nice clean facility which nice to see for an auto repair shop. I would recommend them and they will the first shop I will call for any repairs that I can't do. Great job you guys!
FOR ANY VEHICLE SERVICING NEEDS
Great customer service. As always, Rafo was professional, courteous, and knowledgeable. Nice waiting area where you can enjoy your coffee while your car I being serviced. I highly recommend this place.
HIGHLY RECOMMEND! Brought in my Audi for a check engine light that I diagnosed and had a general idea of what the repair entails. These guys were very knowledgeable of German cars and what the general issue was, they were flexible to take my car in right before they closed, and even offered me a ride back home. They called me the next morning with the estimate and had my car out of the shop the following day. They were very fair on pricing and finished my car in a short period of time so I only had to pay for the rental car for just one day! Excellent experience. I will be coming back.