Burbank Auto Repair

1392 reviews
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5

Excellent customer service at Future Auto! Excellent work!! Tiko was who helped me with my car, he is the best!! He is knowledgeable and a great communicator. I’m so so happy I found this place!!

Hello there,

Thank you for trusting us with your car on your first visit to our shop. We are so glad to hear that our customer service efforts and quality of work have earned us your five-star rating. Your kind words truly mean a lot and we hope to see you again sometime in the future.

You are always welcome at our service center if you need anything, drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

I Would Recommend This Company Its Amazing How Efficient & Quick They Are. I Would Definitely Go Back.

Hey there Irene!

Thanks for stopping by with your Honda Civic for service. We are thankful to read your five-star review and appreciate your kind compliments regarding our efficiency, amenities, and quality of work.

We hope to see you again sometime in the future, we are always here for you if you need anything in the future. Drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

The customer service at Future was fantastic. Excellent communication and Tiko was able to expedite the parts I needed. The original estimate was extremely high, which scared me, but after discussing all the alternatives and discounts, we were able to get the repair into a more affordable range. The repair itself was very fast, and pick up at the end was very easy. There was active communication throughout the process- I received a text and/or call any time there was an update.

Hello Sam!

Thank you so much for taking the time to leave us such kind feedback. It was our pleasure to service your Kia Soul and we are glad to hear that Tiko made your experience with us positive. Our team is happy that you value our communication efforts and timely turnaround as we work hard to provide just that for every one of our clients.

Of course, you are always welcome at our shop if you have any repair or maintenance needs in the future. We are here for you! Drive safe.

All the best,
Your Future Auto Service Family

- Future Auto Service
5

Would recommend Future Auto . Friendly staff and excellent service.

Hello Sara! Thanks for your kind words and five-star rating. We are glad you value our customer service efforts and quality of work as they are essential parts of our company philosophy. You are always welcome at our service center if you need anything for your car down the road, we are here for you! Drive safe. All the best, Your Future Auto Service Family

- Future Auto Service
5

Went in for a clogged catalytic converter. The customer service at Future was fantastic. Excellent communication and Tiko was able to expedite the parts I needed. The original estimate was extremely high, which scared me, but after discussing all the alternatives and discounts, we were able to get the repair into a more affordable range. The repair itself was very fast, and pick up at the end was very easy. There was active communication throughout the process- I received a text and/or call any time there was an update. I waited a week before writing this review to see how my car is driving now- it's running great!

5

Great experience with this shop. Tico was very hospitable and the lounge area was comfortable and super clean. If you need to work out of their lounge while waiting for your car you can definitely do it there. Will highly recommend this shop.

Hello Raymond! Thanks for stopping by and enjoying our lounge area. We are so glad to hear that your service experience was throughout positive with a five-star rating, it really means a lot. Of course you are always welcome at our shop if you have any repair or maintenance needs in the future. Tiko and the rest of our team are looking forward to assisting you again. Drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
5

Professional done

Hey there Mark, Thank you for rating our service with five-stars. We are very thankful for your review and hope to earn your business again in the future. You are always welcome at our service center if you need anything. Drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
5

Hello Dylan, Thank you for your five-star rating on your service experience with us. We appreciate your business and are always here for you if you need any maintenance or repairs for your car in the future. Drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
5

Not only was their service awesome but their hospitality was very welcoming. Their waiting area was comfortable as well. I would definitely recommend!!

Hey there Ray!

Thanks for stopping by with your car for service. We appreciate your kind words and are glad you valued our customer service and amenities. We hope to see you again sometime in the future, we are always here for you if you need anything. Drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

Extremely accommodating and helpful. Helped me get my car back in time for work.

Hello Thomas!
Thanks for leaving us such a positive review. We truly appreciate your business and are glad to hear that you valued how our team provided you with a timely turnaround.

Of course, you are always welcome at our service center if you need anything in the future. Drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
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