Burbank Auto Repair

1392 reviews
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5

As a new customer, I was treated with outstanding service as well as very friendly customer service. Will definitely be my new go to spot for service on my Range Rover.

Hello Raymond!

Thank you so much for trusting us with your Range Rover. It was our pleasure to service your vehicle and we truly appreciate your kind words and compliments towards our customer service efforts and workmanship. We are glad to have you as part of the FAS family and hope to see you again. We are always here for you if you need anything. Drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

Employees are super nice and helpful! I’ve had bad experiences in the past with other auto shops that have grossly over quoted me and tried to tack on unnecessary things but future auto service was super honest and never tried to upsell me. They were super quick and and efficient with my repairs. I definitely recommend!

Hey there Shanella!

Thank you so much for your positive review and kind compliments. It was our pleasure to service your Toyota Prius and we are glad you value our friendliness and transparency. Rest assured you and your car will always be in good hands with us and you are welcome to our service center at any time if you need anything. Drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

Not gonna lie. Before I came here I went to a shop that scammed me and gave me my car back with more problems than I came in with. Their name is trust auto collision in case you would like to stay away (definitely STAY AWAY). So I came to Future auto service and you can feel the love for cars and fixing cars as soon as you get there. They are knowledgeable and experienced also they look to give you the best price they possibly can. They gave me honest timing and were professional the whole time. Definitely 5 stars. Thanks for getting my car back on the road

Hey there Vediri, Thanks for trusting us with your car and leaving us such a kind review. We are sorry to hear about your past experiences but rest assured, your car is always in good hands with us. It was our pleasure to get it back on the road and we appreciate you valuing our passion for fixing cars and giving us five stars. You are always welcome at our service center if you need anything in the future, we are here for you. Drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
4

Andre was very pleasant to work with. They had my car for two weeks due to a parasitic battery drain and AC/heater issue. Had to rent a car the first week but Andre gave me a loaner Prius for the second week which was very considerate. I was given daily updates via text which was nice as well. Will definitely be back again. Thanks Andre and team.

Hello there, Thank you so much for your patience and for trusting us with your car. The FAS team appreciates your honest feedback as we work on improving our processes for a faster turn-around time in cases like yours. Despite that, we are glad to hear that you value our discount and rental accommodations. We really try our best to make every customer's service experience as smooth as possible and we hope to earn your business again in the future to serve you with a better, five-star experience. We are always here for you if you have any repair or maintenance needs, drive safe. All the best, Your Future Auto Service Family

- Future Auto Service
5

The best thing about these guys is their honesty and quality workmanship. I appreciate the fact that they didn't lie to me about a bunch of stuff I didn't need. They told me everything was good with my transmission and since Andres, the mechanic, used to work at Mercedes-Benz, I appreciate that he knows what he's doing with my car. Thank you, AAA, for the referral to this awesome mechanic!

Hello Andrea! Thank you so much for stopping by with your Mercedes for service and leaving us such a positive review. Andre and the rest of our team are beyond happy that you value our dedication towards our craftmanship, communication and transparency. We are glad to have you as part of the FAS family and hope to see you again in the future. We are always here for you if you need anything. Drive safe! All the best, your Future Auto Service Family

- Future Auto Service
5

The best thing about these guys is their honesty and quality workmanship. I appreciate the fact that they didn't lie to me about a bunch of stuff I didn't need. They told me everything was good and since Andres, the mechanic, used to work at Mercedes-Benz, I appreciate that he knows what he's doing with my car. Thank, AAA, for the referral to this awesome mechanic!

Hello Andrea!

Thank you so much for your kind review and for trusting us with your Smart. It was our pleasure to help you out with the transmission service. Andre and the rest of our team are happy to hear that you value our honesty and quality workmanship as they are essential to our shop philosophy.

Of course, we are always here for you if you have any future repair or maintenance needs. Drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

Excellent

Hey there Salvador,

Thanks for stopping by to service your Toyota Prius with us. We appreciate your five-star review and compliments on our customer service efforts and workmanship. Please keep us in mind if there is anything we can help you with in the future, drive safe!

All the best,
Your Future Auto Service Family

- Future Auto Service
5

Brought my 2017 Mazda 6 here for the tech screen to be fixed. they gave me an estimate for what they thought the problem was. Since it would be a few hrs, they arranged an Uber ride home. They called me at the arranged time. The man apologized and said they were unable to fix it, there was an issue with a computer component. When I went to pick up the car, the man apologized again and told me that there would be no charge! Mind you they took the center counsel apart and cleaned all the debris and spilled drink residue. Went even further and said he would look into alternatives to get this fixed, without dealing with a dealership, that charges 1,200$ for the part alone. This place is awesome when it comes to customer service!

Hello Janice! Thanks for sharing your honest service experience with us. We truly appreciate your kind review and patience as we try our very best to resolve your Mazda's screen malfunction. Our team is glad to hear that you valued our transportation accommodations and transparency as we work hard to provide a honest and smooth service experience for everyone. We wish you a wonderful thanksgiving holiday, drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
5

Always the best

Hey there Frank! Thank you so much for your five stars and kind words. We are glad to have you as part of the FAS family and it is always a pleasure to service your vehicle. Drive safe! All the best, Your Future Auto Service Family

- Future Auto Service
4

They had my car two weeks trying to fix an AC/heater problem and parasitic battery drain. I had to rent a car for the first week and when they said it would be one more week, they gave me a loaner Prius so I could return the rental. That was very nice of them. I still feel it should not have taken two weeks but they did give me a discount in the end.

Hello Mitch,

Thank you so much for your patience and for trusting us with your Ford Mustang. The FAS team appreciates your honest feedback as we work on improving our processes for a faster turn-around time in cases like yours. Despite that, we are glad to hear that you value our discount and rental accommodations. We really try our best to make every customer's service experience as smooth as possible and we hope to earn your business again in the future to serve you with a better, five-star experience.

We are always here for you if you have any repair or maintenance needs, drive safe.

All the best,
Your Future Auto Service Family

- Future Auto Service
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