4

Friendly, quick and helpful service. Carlos scheduled me in right away. They addressed the issues with my Explorer quickly on a Saturday. Took the time to explain the problems with my warning lights in depth. He demonstrated a fix how to prevent one issue giving me the choice if I wanted to spend the money now for the repair. One downside was they were not able to address the problem with the faulty tire sensor since they don't have the machine required (less 1 star) but they checked the tires and gave me a recommendation where I could take it. Very helpful giving me estimated costs so I know what to expect with them or elsewhere. With diagnosis and checks the cost was very reasonable!

5

My power window was stuck. I spoke to a gentlemen name Carlos who was very helpful and knowledgeable of the problem. They fixed my car in a timely manner at a fair price. Very satisfied with the experience. Many thanks.

5

Excellent service!!!

5

This shop was recommended to me for an oil change and general service. Even though I live on the Westside of LA, I drove all the way to Burbank to get my oil changed. The service was top notch and the price reasonable. I would suggest using this place for your auto service needs. A+

5

I can't say enough about Carlos and his staff at Future Auto Service. Even during the pandemic, they were able to turn my car around in one day. They also caught a few things that didn't need to be fixed - a first for a mechanic! But they also caught a few items on my car that made it unsafe to drive and fixed them immediatlely. GREAT PLACE! HIGHLY RECOMMEND.

4

I was impressed how service was good! The actual service place was nice organized and clean , they also have a waiting room for people who waiting for their cars, also the place was nice , clean , with free coffee, water, charging station for any phone and clean restroom !

5

This place is amazing and I would recommend to everyone! Excellent customer service and very honest! I brought my car in for an oil change and found out why my car was making a weird sound. They go above and beyond. Very clean place and really great prices! Thank you so much Carlos and Trinny!!

5

Davia said the staff did a very good job and provided very nice customer service. They were very professional. She added that for her, the rate is high.

5

Mike said the staff are awesome and they go over and above.

5

Future has amazing customer service. I came in to have a nail taken out of my tire and I was in and out of the shop in less than in 20 minutes. Also I asked one of the employees if he knew where I could get a paint scratch out of my door. He took one look at it and said I didn’t need to take it anywhere. Then he proceeded to put some cream of the scratch and rub the scratch away in 2 minutes . Not that’s customer service.