My family is close with Chalard and has been bringing their cars into his shop for many, many years. He'll get the job done, try to save you a dollar, while not cutting corners or with any shadiness. Yes, his place does look crowded and messy, not as pretty as the dealership you're so comfortable with. It's the quality of the work that counts. Don't let the looks of the joint deceive you. I will warn you now, his place is busy. Sometimes it may take a little longer for your car to get fixed but how can you blame him when everyone is trying to go to him to get their cars serviced. If you have the patience, then you'll be fine. If you want it fixed right there and then, you might want to look elsewhere. Besides that, Chalard is legit. My family has never had any issues with bringing our cars to his shop.